It’s about moms. It’s about convenience. It’s about time

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QUESTIONS? +1-(800) 540-6791

  • 1. Is this Bag Certified and Tested?

    Yes! CPSIA certified and tested, this  ensures children’s products comply with the US Consumer Product Safety Improvement Act (CPSIA) of 2008. The act specifically targets children’s products, which the Act defines as any product designed or intended primarily for use by children aged 12 or younger

  • 2. What age limit can a baby sleep in the bassinet part?

    Up to 15 months maybe even 18 months depending on the baby size. Bassinet expands to 2 feet

  • 3. What are the dimensions of the bed fully open?

    Carrie Measures 17" high x 12" wide and 7" deep (30cm x 44cm x 18cm), in a bassinet mode. 

  • 4. How heavy is this bag?

    About 3 lbs or 1.36 kg

  • 5.Is this good for overnight sleeping?

    Yes most of our customers buy this for travel purposes, because regular bassinets are so bulky and impractical. Place the a small blanket over the baby if needed. 

  • 6. Can it be machine washed?

    The removable pad is washable. The rest can be easily wiped down.

    Just like you regular bag, wipe down with soapy water and leave to dry. Follow instructions provided inside the bag. 

  • 7. Are the handles long enough to hang on the stroller?

    Yes! it comes with two hooks and clips on the back which allows you to hang it on a stroller

  • 8. Is it safe to place it in the bed with us?

    We will not recommend using it on a soft mattress. The bottom of the bag is soft and there might be a risk of a fold over. To use this on a bed, replace the bottom cushion with a more sturdier one from a local store. 

  • 9. What are your shipping times?

    Shipping times (Average shipping times during COVID-19)

     US and Canada = 12-15 business days

     Europe = 15-22 business days

     Australia = 10-15 business days

     Rest of the World Including South America = Appx, 20 business days.

  • 10. Do you accept returns and exchanges?

    We accept returns and exchanges within 30 days of receiving your bag.

    We will replace the bag if it arrives damaged due to shipping. 

    Kindly contact us by email support@soulsharp.com or by phone +1-(800) 540-6791